Garage Door Spring Repair
A broken spring is the number one reason a garage door won’t open. Arrowhead Door has replaced torsion and extension springs across the KC metro since 1986, usually the same day you call, with parts stocked on every truck.
How To Tell Your Spring Is Broken
A spring letting go sounds like something hit the garage. If you heard a bang and now the door won’t budge, it’s almost certainly the spring.
Door opens a few inches
The opener strains, lifts the door a few inches, then stops or reverses. The safety system is refusing to lift dead weight.
The visible gap
Look at the coil above your door. A clean break shows a 1 to 2 inch gap in the spring. Don’t touch it, just call.
Torsion vs. Extension Springs
Torsion springs mount on a steel bar above the door and do the heavy lifting on most modern doors. On a two-spring door we replace both when one breaks. The second spring has the same number of cycles on it and is close to its own failure. Replacing both keeps the tension balanced so the door lifts evenly, and you are not calling us again in six months.
Extension springs run along the horizontal tracks on either side of older doors and stretch as the door closes. They are always replaced in pairs, and we install safety cables through each one so a future break cannot send the spring flying across the garage.
Every replacement is matched to the door’s weight and cycle rating. A spring that is slightly too light makes the opener work too hard. One that is too heavy throws the door upward and wears out the hardware. Our technician balance-tests the door, checks the opener force settings, and inspects the cables, rollers and hinges before leaving. A properly balanced door stays put when the tech lifts it halfway and lets go.
The One Garage Door Job You Should Never DIY
Garage door springs hold the entire weight of the door under constant tension. Winding them without the right bars and training is how hands and wrists get broken. Leave this one to a background-checked professional with the proper tools. It’s what we do all day, every day.
What Happens When You Call
Describe what happened and get an upfront price on the phone. No hidden fees.
A background-checked tech, typically within 60 minutes across the metro.
Matched to your door’s weight and cycle rating, from the stock on our truck.
Balance test, opener check and hardware inspection before we leave.
Garage Door Spring Repair in Kansas City and Independence
A broken spring is the number one reason a garage door will not open, and garage door spring repair in Kansas City is a same-day job for Arrowhead Door. We have replaced torsion and extension springs across the KC metro since 1986, usually the same day you call, with the right springs stocked on every truck. If your door went bang, lifted a few inches and quit, or simply will not move, call (816) 373-8228 and tell us what happened. You get a straight answer and an upfront price before anyone comes out.
How to tell your spring is broken
Three signs account for nearly every spring call we take, from Independence to Overland Park. None of them require tools or a ladder.
The loud bang
A spring letting go sounds like something hit the garage. Homeowners tell us they thought a car backed into the door or a shelf fell over. If you heard a bang from the garage, especially overnight or on a cold morning, and now the door will not budge, it is almost certainly the spring.
The door opens a few inches and stops
The opener strains, lifts the door a few inches, then stops or reverses back down. That is not an opener fault. The safety system is refusing to lift dead weight the motor was never built to carry. If the opener hums, clicks, or does nothing at all with the door sitting closed, that points to the opener instead, and our garage door opener repair page covers those symptoms.
The visible gap
Look at the coil mounted on the bar above the door. A healthy torsion spring is one continuous coil. A clean break shows a 1 to 2 inch gap where the spring has separated, and sometimes the two halves hang at slightly different angles. Do not touch it, and do not pull the red release cord to try the door by hand. Just call.
What happens when you call Arrowhead Door
1. Straight answers
Tell us what you heard and what the door is doing. From that, we can usually confirm it is the spring and give you an upfront price on the phone. No hidden fees and no surprises on the invoice.
2. Fast arrival
A background-checked technician heads your way, typically within 60 minutes across the Kansas City metro. If the car is trapped inside and you need to get to work, say so when you call and we will tell you honestly when we can be there.
3. The right spring
Our trucks carry torsion and extension springs in the sizes that fit the doors around Kansas City and Independence, so the tech matches your door’s weight and cycle rating from stock. That is why most spring jobs are finished on the first visit.
4. Full safety check
Before leaving, the tech balance-tests the door, runs the opener through a full cycle, confirms the safety reverse works, and inspects the cables, drums, rollers and hinges. If something else is close to failing, you hear about it with a price, and the decision is yours.
Not sure it is the spring? Call (816) 373-8228 and describe what happened.
Why Kansas City homeowners call Arrowhead Door for spring repair
- Family-owned since 1986. Forty years of garage doors, run from our headquarters at 15503 East 43rd Terrace S in Independence.
- Licensed, bonded and insured in Missouri, with background-checked technicians at your door.
- Same-day service. Typically on-site within about 60 minutes across the metro, with parts stocked on every truck.
- Upfront pricing with no hidden fees. You know the number before the work starts.
- 24/7 emergency service with no after-hours surcharge. A door stuck open at night is a security problem, not a morning problem. Our emergency garage door repair team handles those calls at the same price as a Tuesday afternoon.
Regular hours are Monday to Saturday, 8 AM to 6 PM. Emergency calls are answered around the clock. Landlords and property managers call us for the same reason homeowners do: a tenant locked out of the garage needs the door fixed today, and an upfront price makes approval simple.
Spring Repair Questions
How much does garage door spring replacement cost in Kansas City?
It depends on three things: the weight of your door, whether you need one spring or two, and the cycle rating you choose. A lightweight single door with one spring is a smaller job than an insulated double door with a pair of high-cycle torsion springs. We do not publish a one-size price because it would be wrong for half the doors in the metro. Instead, describe your door and what happened when you call (816) 373-8228, and we quote the real price upfront on the phone before any work begins. There are no hidden fees and no after-hours surcharge.
Can I still open my door with a broken spring?
Do not try. The opener is not built to lift the full weight of the door, and forcing it can burn out the motor or bend the top panel, which turns a spring job into a spring, opener and panel job. Lifting the door by hand is also risky because a door with no spring tension can drop without warning. If you must get a car out before we arrive, call us first and we will walk you through the safest way to do it for your door.
How long do garage door springs last?
Springs are rated in open-close cycles, and standard springs are usually rated for about 10,000 cycles. A busy family garage that opens and closes the door several times a day can use that up in 7 to 10 years. A door that is used once a day will last much longer. If you would rather replace springs less often, ask about higher-cycle springs. They cost more up front but can last two to four times as long before they fail.
Should I replace both springs if only one broke?
Yes, on a two-spring torsion door we recommend replacing both. The springs were installed together and have the same number of cycles on them, so the one that did not break is close to its own failure. Replacing both keeps the tension balanced so the door lifts evenly and the opener is not straining on one side. It also saves you a second service call a few months later. Extension springs are always replaced in pairs for the same reason, and we add safety cables at the same time.
Do you charge extra for same-day or after-hours spring repair?
No. Same-day service is our standard, not a premium option, and our 24/7 emergency service carries no after-hours surcharge. A spring that breaks at 9 PM on a Saturday costs the same to replace as one that breaks on a Tuesday afternoon. You get the price upfront on the phone either way.
Where We Repair Springs
Broken Spring? We Can Be There Today.
Family-owned since 1986 · Licensed, bonded and insured · No after-hours surcharge